Do you import tax info/classes that have been set up in Lightspeed Onsite?

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• How are Gift Cards migrated into Lightspeed Retail?

  DOOSYNC migrates Gift Cards as follows: If your Gift Card codes comply to Lightspeed Retail requirements (12 to 16-digit numbers): Gift Card code are migrated as they are The associated balance is migrated If your Gift Card codes do not comply to ...

• How do I create logins for DOOSYNC to access my Lightspeed Retail account?

  Login to your Lightspeed Retail account (if you do not know your username and password, please contact Lightspeed to get them) Go to Settings > Employee Setup > + New Employee Fill out First Name with: DOOSYNC and choose Role as ‘Admin’, then click ...

• Where do I find my historical sales in Lightspeed Retail once they've been migrated by DOOSYNC?

  Follow these steps to find your historical sales in Lightspeed Retail (watch a step by step video): Reports > Sales & Refunds - Total Change the timeframe to match your needs Click Advanced to select the desired filters (i.e. Shops...) Click on ...

• Do you import vendor transactions history?

  We migrate only vendors data, not vendor invoices or purchase orders.

• How do I upload my backup files to box.com?

  To upload an OnSite backup, please follow these steps: If you have an active Lightspeed eCom account, deactivate eCom Sync: Tools > eCommerce > Switch to Off. ⚠ Not turning off eCom sync may result in the loss of all of your eCom pictures. Run a ...