Do you migrate product matrices into my Retail account?

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• How do I create logins for DOOSYNC to access my Lightspeed Retail account?

  Login to your Lightspeed Retail account (if you do not know your username and password, please contact Lightspeed to get them) Go to Settings > Employee Setup > + New Employee Fill out First Name with: DOOSYNC and choose Role as ‘Admin’, then click ...

• How are Gift Cards migrated into Lightspeed Retail?

  DOOSYNC migrates Gift Cards as follows: If your Gift Card codes comply to Lightspeed Retail requirements (12 to 16-digit numbers): Gift Card code are migrated as they are The associated balance is migrated If your Gift Card codes do not comply to ...

• Where do I find my historical sales in Lightspeed Retail once they've been migrated by DOOSYNC?

  Follow these steps to find your historical sales in Lightspeed Retail (watch a step by step video): Reports > Sales & Refunds - Total Change the timeframe to match your needs Click Advanced to select the desired filters (i.e. Shops...) Click on ...

• Do you import vendor transactions history?

  We migrate only vendors data, not vendor invoices or purchase orders.

• Do you import tax info/classes that have been set up in Lightspeed Onsite?

  No. Taxes are migrated as part of the sales history, but we do not migrate tax status/classes for individual products or customers.