Where do I find my historical sales in Lightspeed Retail once they've been migrated by DOOSYNC?

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• How are Gift Cards migrated into Lightspeed Retail?

  DOOSYNC migrates Gift Cards as follows: If your Gift Card codes comply to Lightspeed Retail requirements (12 to 16-digit numbers): Gift Card code are migrated as they are The associated balance is migrated If your Gift Card codes do not comply to ...

• How do I create logins for DOOSYNC to access my Lightspeed Retail account?

  Login to your Lightspeed Retail account (if you do not know your username and password, please contact Lightspeed to get them) Go to Settings > Employee Setup > + New Employee Fill out First Name with: DOOSYNC and choose Role as ‘Admin’, then click ...

• Do you import tax info/classes that have been set up in Lightspeed Onsite?

  No. Taxes are migrated as part of the sales history, but we do not migrate tax status/classes for individual products or customers.

• Do you migrate product matrices into my Retail account?

  Product matrices can only be imported into Retail if they have consistent and unique descriptions and separate columns for attributes.

• How do I deal with the sudden surge in payments during the migration?

  Invoices are backdated to the time when the transaction historically happened, but payments dates are dated to the time we create the transaction in Retail.  We create this payment with a special type, called “Historical Payment.” This payment type ...